Medical Office Personnel

Educational Programs (continued)
Certificate/Diploma (continued)
Charlotte Technical Center
First Coast Technical Institute
Florida State College at Jacksonville
Florida National College
George Stone Center
Henry W. Brewster Technical Center
Indian River State College
Lindsey Hopkins Technical Education Center
Lively Technical Center
Lorenzo Walker Institute of Technology
Manatee Technical Institute
Miami-Dade College
Palm Beach State College
Pasco-Hernando Community College
Pensacola Junior College
Santa Fe College
Sheridan Technical Center
South Florida Community College
St. Johns River Community College
Technical Career Institute
Thomas P. Haney Technical Center
Traviss Career Center
Valencia Community College
Withlacoochee Technical Institute

Associate Degree
Broward College
Central Florida Community College
Chipola College
Daytona State College
Florida State College at Jacksonville
Florida Metropolitan University
Gulf Coast Community College
Northwest State College
Pensacola Junior College
Polk State College
Rasmussen College
Santa Fe College
South Florida Community College
St. Johns River Community College
Valencia Community College

Associate of Science (AS) or Associate of Applied Science (AAS) Degree
Florida Career College

Professional Associations
International Association of Administrative Professionals

The state of Florida now recognizes medical secretaries as medical administrative specialists. These workers perform a variety of administrative and clerical tasks necessary to keep an office or organization running smoothly. They schedule appointments, organize and maintain files, and transcribe dictation of letters and reports such as case histories.

Medical secretaries and administrative professionals need to know medical terminology and be familiar with hospital, laboratory, and medical procedures as well as general office procedures. Secretaries may also have business responsibilities such as billing patients and insurance companies. Secretaries must be consistent, reliable, and pay great attention to detail.

Medical Administrative Specialist

Areas of Specialization
Some medical administrative specialists train in specific areas of medicine. They learn the specialized terminology and procedures used in specialties such as dermatology, surgery, pathology, and others.

Work Environment
Medical administrative specialists may be employed by physicians in solo or group practice. They may also work in hospitals, clinics, state or local health departments, chiropractic, veterinary and dental offices, hospice centers and medical research centers. They usually work in clean, well-lighted facilities. They often sit for long periods typing at a computer terminal. Medical administrative specialists generally work 40-hour weeks; however, some positions are part-time.

Job Outlook
The number of Medical Administrative Specialists (sometimes still categorized as Medical Secretaries in statistical databanks) employed in Florida in 2006 was 28,670. It is projected that in 2014 there will be 33,192, an annual average growth rate of 2.0 percent.

Advancement
Qualified medical administrative specialists who broaden their knowledge through experience and/or education may be promoted to positions such as administrative assistant or office manager. Management skills, computer training, human relation skills, and experience with financial management are important factors in promotion.

Length of Training/Requirements
They must be proficient in typing, good at spelling, punctuation, grammar, and oral communications. Knowledge of and proficiency in various office and medical software systems is essential. Specialist training ranges from high school vocational education programs to one- or two-year community college programs.

Licensure/Certification
Certification is available from the International Association of Administrative Professionals. To be eligible to take the Certified Professional Secretary (CPS) examination, a specialist must have from two to four years of full-time experience, with two years required if the secretary has a bachelor's degree, three years with an associate degree, or four years with a high school diploma.

Salary
The average hourly wage for medical administrative specialists was $13.78 in 2009.

Educational Programs

Certificate
Florida Career College
Lee County High Tech Center - North
Locklin Technical Center
Suwannee-Hamilton Technical Center
Technical Educational Center Osceola
Westside Tech
Winter Park Tech

Certificate/Diploma
Atlantic Technical Center
Broward Community College

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Updated: 2009